Managed & cloud services

Bundled service – worry-free IT

Managed & cloud services

Bundled service – worry-free IT

Outsource your IT service processes!
With netgo Managed Services, you can benefit from our wealth of experience and relieve your IT department all while saving money and planning according to your schedule!
With netgo Managed Services, you receive clearly defined services at a fixed price, efficiently and confidentially.

Outsource your IT service processes!

With netgo Managed Services, you can benefit from our wealth of experience and relieve your IT department all while saving money and planning according to your schedule!
With netgo Managed Services, you receive clearly defined services at a fixed price, efficiently and confidentially.

The basic service within our managed services
portfolio is permanent asset monitoring.

The basic service within our managed services portfolio is permanent asset monitoring.

Thanks to regular system reports,
you can stay up-to-date about the status of your IT systems.

The monitoring reports malfunctions or abnormalities.
Depending on the managed services model that you subscribe to, system errors are corrected by our Enterprise Service Desk within a fixed time window.
Permanent documentation keeps you up to date.

Optionally, you can choose to receive on-demand support from a dedicated contact person at our Customer Care Center.
This person will take care of recurring maintenance tasks proactively and advise you on possible improvement measures that you can take.
This person is your personal technical contact for all questions about your IT systems.

Regular system reports inform you about the status of your IT systems

The monitoring reports malfunctions or abnormalities. Depending on the Managed Services module that you subscribe to, system errors are corrected by our Enterprise Service Desk within a fixed time window.

Permanent documentation keeps you up to date.

Optionally, you can choose to receive on-demand support from a dedicated contact person at our Customer Care Center.
This person will take care of recurring maintenance tasks proactively and advise you on possible improvement measures that you can take. This person is your personal technical contact for all questions about your IT systems.

Managed service
with netgo

Managed service with netgo

Transparent
Regular reports keep you up to date. All received services are documented in detail. Therefore, you always know the current status of your IT systems. Depending on the service package that you subscribe to, you will receive a dedicated contact person at our Customer Care Center.

Secure
Prevent disruptions and thus protect your company from operational downtimes. Thanks to the permanent monitoring of your IT systems, you can discover abnormalities before any serious malfunctions occur. Depending on the service package that you subscribe to, we will proactively remedy these.

Cost-efficient and plannable
Free up the time of your resources and concentrate on your core business. Defined services keep your IT service costs manageable and make them plannable.

Scalable
netgo Managed Services grow with you. We can expand our packages to suit your requirements at any time. That way, you always get the protection and support you need.

Competent
Our responsive, German-speaking support agents on our highly trained service teams provide professional and individualized support at the highest level. Your dedicated contact persons are there for you.

Fast and reliable
Count on direct accessibility and fast support, no matter the day and time. Our emergency hotline is always there for you.

Managed service with netgo

Transparent
Regular reports keep you up to date. All received services are documented in detail. Therefore, you always know the current status of your IT systems. Depending on the service package that you subscribe to, you will receive a dedicated contact person at our Customer Care Center.
Secure
Prevent disruptions and thus protect your company from operational downtimes. Thanks to the permanent monitoring of your IT systems, you can discover abnormalities before any serious malfunctions occur. Depending on the service package that you subscribe to, we will proactively remedy these.
Cost-efficient and plannable
Free up the time of your resources and concentrate on your core business. Defined services keep your IT service costs manageable and make them plannable.
Scalable
netgo Managed Services grow with you. We can expand our packages to suit your requirements at any time. That way, you always get the protection and support you need.
Competent
Our responsive, German-speaking support agents on our highly trained service teams provide professional and individualized support at the highest level. Your dedicated contact persons are there for you.
Fast and reliable
Count on direct accessibility and fast support, no matter the day and time. Our emergency hotline is always there for you.